Fermina

She was called


In May 2013 I started a new job in a Law firm as an IT Analyst. I had spent 11 months in a call center and the Lord had opened the door for a better job with a better salary and more than that!

This new job was really challenging as I had to do everything in English. In my previous job I was speaking in French 70% of the time. In that new job, I had lawyers and PAs over the phone and all day!! I jumped from 20 to 40 incoming phone calls a day.

One day I heard one of my co-workers speaking French and that was so nice to hear my language at work. I introduced myself to her. She was French and had joined the company 2 weeks after me. We will call her Fermina. Continue reading “Fermina”